Please follow these guidelines when submitting digital files for printing.
The online ordering system and Labprints accepts files in JPEG and TIFF format.
Convert to 8 bit sRGB (This is also referred to as a 24 bit file. 3 channels (RGB) of 8 bit data = 24). Flatten the image and discard any extra channels. Set color profile to sRGB. More specifically sRGB IEC61966-2.1.
Avoid over sharpening the image. If you shoot directly to JPG images, in your camera, sharpening algorithms are already applied. If you shoot raw, default settings for normal sharpening in the software you use for conversion of the raw image to JPG will be sufficient. Extra sharpening often leads to 'crunchy' images, where jagged edges and digital artifacts are pronounced.
It is not necessary to re-size your camera file based on the print size you are ordering. Our online ordering software or Labprints will automatically adjust your file to produce the print size requested. Please do not submit files larger than your original camera file. Doing so increases transmission time, but does not improve the image quality.
Our online ordering software or Labprints allows you to individually crop each print size if desired. It is not necessary to pre-crop image files that will be submitted through our software.
Edge Cropping: All images will be slightly enlarged for printing, to allow for mechanical variability in printing equipment. Please crop your images so that any critical part of the image (text, heads, hands, feet, etc.) is at least one quarter of an inch from the edge of the print.
Get it right, in the camera.
Try your best to follow these two guidelines while shooting. Don't fall into the trap of thinking you'll fix everything in your image editing program. You can't always 'Fix it in Photoshop'. Even when it's possible to fix an image, it takes much longer and usually doesn't look as good as getting it right, in the camera. Digital cameras have a much smaller exposure range than film cameras did. Exposures that would have looked fine on film will produce poor results from a digital camera.
Don't Trust the Histogram. In-camera histograms (no matter what camera you shoot or how much you paid for it) do not provide the most precise exposure information. Histograms provide average exposure information for the entire frame. The histogram doesn't know the difference between your subject and the background. Unless your subject fills nearly the entire frame, the histogram will not provide accurate enough information about how your subject is exposed, but rather just how the overall frame is exposed. Get a Good Digital Light Meter. The best way to get the correct exposure, every time, is to use a modern digital light meter. Buy a good digital meter and learn how to use it properly. Sekonic and Gossen both make quality meters. Once you know how to use it, trust your meter. You'll be amazed at the difference nailing the exposure makes in the quality of your images.
Your camera's auto white balance doesn't always produce the best results. We suggest you use a custom white balance every time you shoot. Follow your camera manufacture's recommendations on how to properly set a custom white balance. Set a custom white balance when you begin a shoot and then reset it each time there is a significant change in lighting conditions. At the very minimum you should use a custom white balance any time you are in a 'mixed' lighting situation. Mixed lighting exists when your subject is illuminated from more than one type of light source or the background is illuminated differently than the subject.
Examples might be: inside under florescent light, but the subject is by a window with some natural illumination; or outside where the background is in full sun, but the subject is under a tree with more diffused light; or you're shooting inside in a room that has both florescent and incandescent lighting. Without a custom white balance, you are likely to capture images that are 'off color' or have a dominant color cast in these situations. We hate to sound like a broken record but . . . try it you'll be amazed at the difference that setting a custom white balance makes in the quality of your images.
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